Behaviour — actions and what happens

Why. This captures what your business actually does moment to moment: the actions people take ("commands"), and the facts that result ("events"). It's the difference between a static list and a living model of operations.

How. Click Generate behaviour. Actions and their events are listed grouped by entity — each action (e.g. Qualify Lead, in blue) points to the events it causes (e.g. Lead Qualified). Some events happen on a timer, like "Invoice Overdue".

Example. On an Invoice: the action "Record Payment" results in either "Invoice Paid" or "Payment Failed".